Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-los-fresnos-texas.primarycareaid.com (hereinafter referred to as “Home Care Services for Seniors Los Fresnos Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in adherence to various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Data Protection Act (UCPA), Connecticut’s Connectict Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our website at https://home-care-services-for-seniors-los-fresnos-texas.primarycareaid.com
Any mobile applications or services offered by us
All interactive features and services on our platform
Third-party platforms, apps, products, or services linked to our website, which have their own privacy policies governing data collection. We encourage you to review these policies for a comprehensive understanding of their practices.

Processing Activities

This policy describes how we handle your personal information when:

You use our applications and services as an authorized user.
You visit our websites linked to this Privacy Statement.
You engage with us through communications such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data (hereafter “Personal Data”) to enhance your experience and provide tailored services. The types of Personal Data we gather include:

Account Information: Details required to set up and maintain your account with us, such as names, contact details, and login credentials.
Payment Information: Credit card or banking details for processing transactions securely.
Financial Information: Financial records related to payments, refunds, or billing inquiries.
Purchase Information: Data about products or services you’ve purchased from us, including quantities and transaction dates.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, used for analytics and personalization.
Location Data: Geographic data collected when you interact with our location-based services or provide consent for location tracking.
Feedback: Your reviews, ratings, and comments to improve our products and services.
Social Media Information: Details from social media platforms when you choose to connect your accounts with us.
Product Information: Preferences, usage patterns, and product interactions to personalize content and recommendations.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party sources who share information with us in compliance with their privacy policies.

Cookies

We utilize cookies and similar tracking technologies for several purposes:

Strictly Necessary: These cookies enable core functionalities such as account login, payment processing, and website navigation.
Preference: Remembering your preferences, language settings, and customizable options to enhance user experience.
Analytics: Tracking site usage, gathering aggregate data, and performing analytics to optimize our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain Personal Data only for the duration necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized to prevent identification.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect Personal Data from minors without parental consent. If you believe we have collected information from a child without proper consent, please contact us at the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Data, including:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your personal data when it is no longer necessary or consent is withdrawn.
Restriction: Limit the processing of your data under specific circumstances.
Portability: Receive a copy of your data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our privacy team at the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be notified through our website, and revised policies will become effective upon posting. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions regarding privacy, data-related requests, unsubscriptions, or inquiries, please contact us:

Email: contact@home-care-services-for-seniors-los-fresnos-texas.primarycareaid.com
Address: [Provide postal address]

We value your trust in our company, and we are committed to protecting your privacy throughout your interaction with us.